Return And Exchange Policy

At DRESSLINE, we value your trust and satisfaction.

  • To ensure the best fit, please refer to our size chart.
    Our bubu dresses are free-size, and we do not accept exchanges for sizing-related concerns on these styles.
  • ︎ However, if you ordered a fitted dress and there was a sizing error (e.g., you received the wrong size), we are happy to process an exchange.

Complaint Timeline

All complaints must be submitted within 24–48 hours of receiving your order.
Please include a brief description and clear photos of the issue.

Delivery Information

Standard Delivery and Express delivery available upon request.

Refunds

Refunds are only issued if an item is sold out and cannot be restocked.
Otherwise, we offer exchanges only, in line with the terms above.

Customer Care

  • For questions or issues, kindly DM us or send an email shopwith.dressline@gmail.com
  • Our response time is 24–48 business hours.